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Questions & Answers
At Bing-Coiners™️, we value transparency. We ensure that you understand all of our services and address all your concerns before you use our platform.

To that end, we've compiled an extensive list of some of our most frequently asked questions. We answer general questions about mining, technical questions about the specifics of our platform, and we provide crypto education for novices.
Will miners be sent back?
Yes, we can, of course, return your miners. You have to do this yourself via DHL, UPS, … You have to arrange a collection order yourself. In consultation we will set a date and prepare the mineral for shipment.

You are responsible for the return. It is best to always arrange a shipment with a track & trace number and insurance of the goods.
How should I configure my miners?
After the order confirmation we will send you the correct installation instructions for your miners. Once the miners have arrived on site, they are placed and connected to the power grid and network. Then they are switched on and you can reach them via VPN connection.
How do I deliver my miners?
After the order confirmation and payment of the first month, a date will be agreed when the miners can be delivered to our location. If there are only a few miners (up to 50): these may be delivered separately.

If it is more than 50 minutes, we ask you to deliver them on one or more pallets. We can unload the pallets with a forklift at all our locations.
What happens if I don't pay?
If the invoices are not paid two months (60 days) after the due date, Bing-Coiners™️ has the right to turn off the miners and sell them at the market second-hand price at that time. Furthermore, all the necessary legal steps will be taken to recover the backlog, which will only increase costs.
Terms and conditions
We have a trial period of three months. After these three months you can decide to discontinue or extend the hosting. The hosting agreement has a minimum duration of twelve months. Other periods that can be chosen are 24 or 36 months.

If you decide to break the deadline early, we will draw up a final invoice for the remaining period.
Will VAT be charged?
Yes. We are an official company in United Kingdom, so we charge VAT. Of course, the regime of intra-Community delivery can be used so that, for example, companies from the Netherlands can purchase our services at 0% VAT. A VAT rate of 21% always applies to private individuals.
Terms of payment
As soon as the order confirmation has been signed, we will make an invoice for the estimated power consumption of the first month. We do this based on the number and type of miner(s). Afterwards, you will receive an invoice for that month at the beginning of each month. Our invoices are payable within 14 days.
Discontinuation conditions
The hosting agreement provides standard clauses to terminate the agreement under certain conditions.
Was the infrastructure been built in accordance with all legally required standards?
Yes. Both the containers and the buildings are made in accordance with the applicable safety regulations. The electricity supply has been fully inspected.
What type of miners can be placed?
We can place any current type of miner on the market in our infrastructure. This is flexibly built so that we can also install new models of miners. So we can place both Antminers and GPU (4U and open rigs) miners. However, the space for open rig GPUs is limited. We can also help you convert these open rigs to a 4U server case.
Where are you located?
We have two locations in London, UK. We also have one location in Australia. For security reasons, the specific addresses are only communicated to our customers. However you can visit our office location: 126 Long Acre Covent Garden, London, United Kingdom
What is the electricity supply per miner?
We provide a standard connection of 220 to 230 volts at 20 amps. This is sufficient for any type of miner with an electricity consumption of less than 4300 kWh.
What is the availability of the power supply?
We aim for 99.9% availability for our locations. For some locations, maintenance must be carried out on the installations. As a customer, you will of course be notified of this in advance.
24 Hours Mining Plan, what is this?
We have introduced 24 hours mining plan which will be available only for a limited time. The Mining contract is for 24 hours only and it will return you 4.5% profit on your Investment in 24 hours, but on a limited number of transactions.

This was introduced due to new promotional campaign for Bing-Coiners™️, with this plan we will boost activity for 50% and many new people will join. Coupons doesnt work with this plan and Prime status is not upgraded by using this plan since it's for 24 hours, it can cause system abuse. The Minimum Investment amount is $50.
What is Bing-Coiners™️?
Bing-Coiners™️ is a Cryptocurrency cloud mining service that offers an easy and safe way to purchase hashpower without having to deal with complex hardware and software setup.

We offer hosted cryptocurrency mining services and a variety of mining related solutions to small and large scale customers. The combination of our algorithmic trading framework, mining infrastructure, and proprietary mining farm-management software, Bolt Hive, quickly made us an industry leader in cloud mining.
How do I get started with Bing-Coiners™️?
Please create your Bing-Coiners™️ account and purchase a mining plan. Bing-Coiners™️ facilitates cloud mining, so you don’t need any special software or hardware. You don’t even need your own computer.
What is cryptocurrency?
Cryptocurrencies are decentralized digital currencies that stores value and function as a medium of exchange. Cryptocurrencies secure transactions and control the creation of additional units of the currency through cryptography, thus ensuring anonymity and security. Cryptocurrencies are classified as a subset of digital currencies, alternative currencies, and virtual currencies.
What is MH/s and TH/s?
What is MH/s and TH/s? GH/s stands for MegaHashes per second, and TH/s stands for TerraHashes per second. Hashrate is the speed with which a computer can compute or complete an operation within a cryptographic code, thus influencing the mining payout. To put it simply, MH/s and TH/s are the speed with which your computer can mine any cryptocurrency (Bitcoin). The greater the MH/s and TH/s, the greater the mining capacity.
How do I get profits through cloud mining?
You purchase cloud mining plan for a specific cryptocurrency and hashrate. We leverage our hardware and mining facilities to generate cryptocurrencies, which you then receive as monetary returns in your account.
How long do I need to wait for my payouts?
Your Bing-Coiners™️ balance will be credited with your cloud mining returns immediately after you purchase your mining plan. However, due to Blockchain processing time, your Bing-Coiners™️ balance may be updated after 3 confirmation delay.
Is there a minimum or maximum purchase amount?
Our minimum deposit amounts are: $50 for the Starter Mining Contract, $500 for Advance Mining Contract, $1000 for the Expert Mining Contract, $2000 for the Custom Mining Contract and $7000 for Professional Mining Contract. Please contact our support on telegram @BingCoinersAdmin for more clearification.
Is there a minimum withdrawal amount?
The minimum withdrawal amount for our mining plan is $50. However, if you have an ongoing mining plan, your minimum withdrawal amount will be $100 until you supplement it by purchasing a mining plan. Once you purchase a new mining plan, your minimum withdrawal falls back to $50.
What does the maintenance fee for the cover for the Custom Mining Plan?
The maintenance fee covers the cost incurred by Bing-Coiners™️ in managing all the mining hardware, including the cost of electricity and administrative expenses. Bing-Coiners™️ is completely transparent and doesn’t have any hidden fees. Everything is clearly outlined in your mining plan.
How can I withdraw my mining returns?
You may request withdrawal from the Cashout section of your Bing-Coiners™️ account. Your withdrawal will be processed instantly, and the withdrawn amount will be transferred to a wallet of your choice.
Is it profitable to reinvest my mining profits into the system?
Reinvesting your mining profits into the system is one of the most straightforward methods of maximizing your returns without purchasing an additional plan.
What's your company's business plan?
Bing-Coiners™️ is a cloud-mining platform that allows you to participate in cryptocurrency mining. You purchase our mining plan, which gives you a share of our computational resources. We mine BTC, BCH, and LTC on your behalf and transfer the returns to your Bing-Coiners™️ account. As such, you gain returns from mining without doing any of the grunt work. We receive a small percentage of the returns as commission.
Who is eligible to purchase your Bing-Coiners™️ contract?
Our cloud mining plans are available to all adults over the age of 18 across the globe.
How does Bing-Coiners™️ generate profits for us?
We leverage state-of-the-art infrastructure with the most powerful computational resources to ensure high-quality and effective mining. We use your funds to maintain and manage our mining farms to generate cryptocurrencies. The mined cryptocurrencies are then transferred to your Bing-Coiners™️ account as returns according to your purchased volume.
Is my data confidential and secured?
Bing-Coiners™️ uses military-grade security and encryption standards to ensure anonymity and data security. We never share confidential data with third-parties. As such, your data is confidential and secured.
How can I recover my account's password?
If you forget your password, click on the Forgot Password? option while logging in. You will have to enter some details into a form, and you’ll receive a new password in your email address.
How many accounts can I create?
Each Bing-Coiners™️ user can only create a single account registered from a single IP address. If we detect a user handling multiple accounts, we will summarily terminate all of the accounts. If you believe the termination of your account is a mistake, please contact us immediately. This rule is strictly enforced to prevent users from abusing the free mining contracts.
Which e-currencies are acceptable?
Bing-Coiners™️ currently accepts crypto payment through Bitcoin, Ethereum, and USDT. Furthermore, our Bing-Coiners™️ platform also accepts one Fiat currency Perfect Money.
Can I purchase multiple hashes or Bing-Coiners™️ plan?
Yes, you can purchase as many mining plan and hashes as you want from the same account. However, all of your Bing-Coiners™️ plan will remain active throughout their expiration period.
How long does it take for deposit to drop in my account balance
The fund transfer will take as long as the rules of your chosen payment system dictate. However, in most cases, the transfers conclude after 1-3 blockchain confirmations.
Can I buy plans using my referrals' funds?
Yes, you can also purchase mining plans using the funds received through our referral program. This is the best way to engage in crypto mining without using your own capital. You can use the referral program to generate some income, and then use that to purchase a mining plan. Following that, you can use the proceed from the contract to purchase more hashes.
Where will I receive my profits?
Your profits are paid into your account balance. You can choose to withdraw it to your wallet, or re-invest it directly from your dashboard.
How long does the withdrawal take?
All of the withdrawal requests are processed instantly.
What to do if I don't receive the funds in my e-wallet?
If you don’t receive the withdrawn funds in your e-wallet within 48 hours, please contact our support team immediately. We will investigate the issue to determine the problem as soon as possible.
Can I use different currencies to purchase plans and withdraw funds?
You can use all the available options to purchase plans.
Do I have to pay any additional fees?
If the blockchain network is overloaded, we may request network fee coverage from our users during withdrawals. This is done to prevent our blockchain network from loosing coins to process small transactions.
What type of electricity does Bing-Coiners™️ Solutions use?
We use 100% hydroelectric at our mining sites. We can always fall back on the ‘normal’ power grid.
Have more Questions? Do you still have unanswered questions? If so, please enter your question here and our support staff will reach out with an answer.